2021-22 Chromebook Information

Grades 10-12 - Chromebook Insurance Collection:

Chromebook Insurance is due by Friday, September 3.
     -  Starting on Tuesday, September 7, students who have not paid insurance will have their device disabled.
     -  If you will need more time to pay the insurance, please talk to Mrs. Harlen prior to the deadline.

We will be collecting 2021-22 Chromebook Insurance on Tuesday, August 10 during schedule pick-up and locker assignments.
     -  The insurance is $15, cash or check only. (no cards) If you want to take your device home, you must pay the insurance.
     -  The insurance agreement paper will be available for you to fill out at the event. (parents do not have to sign it)
     -  If you still owe a tech fee, you may pay it at this time.

Opting-Out of Insurance (daily check-in/check-out):
     -  If you will be doing daily check-in/check-out this year, please fill out an insurance paper and give it to Mrs. Harlen.
            -  If you are currently in daily check-in/check-out and are staying in check-in/check-out, you may pick up your chromebook as usual on the first day of school.
            -  If you are currently in daily check-in/check-out and are switching to take-home (paying insurance or paying your repair fee + insurance) please let Mrs. Harlen know.
                    -  Your device will be ready for you to pick up on the first day of school. 
            -  If you are new to check-in/check-out, you will need to give your chromebook and charger to Mrs. Harlen before school starts so she can get your device ready. 

If you left your device at school for the summer, please ask for it when you pay your insurance.

Virtual and Blended Learners:

All Virtual and Blended Learners are required to pay the device insurance.
     -  If you turned in your device for the summer, please ask for it when you pay your insurance. 
     -  If you did virtual learning as a freshman and were given a chromebook with no case, please let Mrs. Harlen know that you will need to be issued a grade level device.
          -  The Lenovo N21 devices given to freshmen and 8th grade virtual learners last year will no longer work. If you still have a Lenovo N21 model chromebook, please return it asap to receive a grade level model.

Chromebook Repairs:

     -  If your chromebook broke over the summer or has issues, please bring it with you when you pay your insurance so it can be repaired before school starts.
     -  If you owe money for the repair, Mrs. Harlen will email your school account and the fee will be visible in Powerschool. 
     -  You must pay for the repair when you pick up your device or you may ask to go into temporary daily check-in/check-out until the fee is paid in full.

Freshman Chromebook Insurance and Device Roll-Out Events:

Freshman Chromebook Roll-out will be held on Thursday, August 12 (A-M 8-11am or N-Z noon-3pm) and Friday, August 20. (noon-2pm)
     -  If you attended WCJH last year and did not return your chromebook, you must bring it with you in order to get your high school device.
     -  The insurance is $15, cash or check only. (no cards) If you want to take your device home, you must pay the insurance.
     -  All Virtual and Blended Learners are required to pay the device insurance.
            -  The Lenovo N21 devices given to 8th grade virtual learners last year will no longer work. If you still have a Lenovo N21 model chromebook, you must exchange it for a grade level model.
     -  The insurance agreement paper will be available for you to fill out at the event. (parents do not have to sign it)
Opting-Out of Insurance (daily check-in/check-out):
     -  If you will be doing daily check-in/check-out this year, please fill out an insurance paper and give it to Mrs. Harlen but you will not receive your device at the roll-out event. 
            - Your check-in/check-out device will be ready for you to pick up in the library on the first day of school. 
New to the District:
     -  If you are new to the district (you did not end the last school year at the junior high) you may not be able to pick up your device until after school starts.
            -  Please let a Tech Staff Member know if you are new to the district when you pay your insurance so they can check to see if your student accounts are ready.
     -  If you miss the August 12 & August 20 roll-out events, you will need to turn in your insurance payment on the first day of school so you can be put on the list to be called down to get your device.
            -  We will not give you a chromebook until we have received your insurance payment, or until you indicate you are doing daily check-in/check-out.
            -  Please make sure you get your insurance agreement and/or money turned in asap once school starts if you missed the August 12 & 20th events.

Chromebooks should be charged at home each night:

It is your responsibility to bring your chromebook to school fully charged each day and to bring your charger with you to school in case you need it. Please do not get in the habit of only charging your device at school. Most classrooms do not have enough wall plugs/power strips to handle the demand.

Chromebook Battery Health:

Never use a usb-c type phone charger to charge your chromebook. This will damage the battery in your device. Make sure you are using the charger that came with the device. If you need to purchase a replacement chromebook charger, please bring $15 to the Tech HelpDesk in the Library.

Please make sure you do not let your chromebook's battery run down below 15%.

• If your battery gets to 1%, your chromebook may not turn back on until you've left your device on the charger for a while and it may reset to factory settings.
• Running your battery down to 1% frequently will also shorten its life.
• Please do not let your chromebook go to sleep if you have a Google Play app open or if you have video and game tabs open. That will drain your battery very quickly.

If your chromebook or a website you use is having issues, you may need to Clear the Cache & Cookies, Reset Settings, do a Hardware Reset, or do a ChromeOS Update. Sometimes just restarting your device will fix issues.

For more information on how to troubleshoot your specific issue, please see the following document:

WCR7 Student Device - Troubleshooting Common Issues (link goes to a Google Doc)

If you don't see your problem listed, please stop by the HelpDesk.